FAQ

WHERE IS THE EVENT BEING HELD?

Brooklyn EXPO Center, 72 Noble Street, Greenpoint, Brooklyn, NY 11222.

HOW DO I GET TO THE EVENT?

Please visit our directions page for information on how to get to the event.

WHAT ARE THE SHOW HOURS?

Saturday, March 23, 2019
VIP Session: 10AM - 5PM
GA Session: 12PM - 5PM
Rush Session: 3PM - 5PM

Sunday, March 24, 2019
VIP Session: 10AM - 4PM
GA Session: 12PM - 4PM

HOW DO I BUY TICKETS FOR THE EVENT?

Please visit our tickets page to purchase tickets for the festival in advance. We recommend you purchasing your ticket in advance to avoid being sold out and to avoid paying extra at the door.

CAN I BUY TICKETS AT THE DOOR?

Tickets will only be available at the door if the event is not sold out.

IS THERE AN AGE LIMIT TO GET INTO THE FESTIVAL?

The Coffee & Tea Festival is a family friendly event. However, we encourage strong supervision of children since there will be hot liquids at many exhibitor’s tables. Event staff and volunteers are not responsible for any supervision of attendees. Children are not allowed into the seminar areas.

AM I PERMITTED TO LEAVE THE FESTIVAL AND COME BACK LATER IN THE DAY?

Yes, but you must request a reentry wristband.

IS THERE A DISCOUNTED PRICE ON THE TICKETS FOR CHILDREN, SENIORS AND MILITARY?

Children 12 and under are admitted into the festival for free. Anyone over the age of 12 needs to purchase a ticket. Seniors (over 65) and active military or veterans, can purchase a discounted general admission ticket for $5. Please call 631-940-7290 to purchase your ticket.

ARE STROLLERS PERMITTED?

Due to limited space between exhibitor booths and festival attendees, aisles can be tight at times and make it difficult for stroller use and navigation. Therefore, strollers are not permitted!

ARE PETS PERMITTED?

For your own safety and the safety of other guests, pets are not permitted with the exception of guide/therapy dogs who must carry proper identification tags.

WILL FOOD BE AVAILABLE FOR PURCHASE?

Yes. There will be several exhibitors with a delicious array of food to purchase and a food truck stationed outside of the venue. However, the area itself has wonderful local options for you to leave the festival and dine at then come back to the festival for more!

IS SMOKING PERMITTED AT THE FESTIVAL?

Smoking is not permitted inside of the festival/venue; this includes electronic cigarettes and vaping devices.

WILL PARKING BE AVAILABLE?

Street parking is available but limited. We encourage all attendees to make use of public transportation. Please check our directions page for transportation/direction options. The nearest parking garages are about a 15-20 minute walk away:

William Vale Hotel Valet Garage
(Sherman Parking)
113 N. 12th Street
Brooklyn, NY 11249

Bedford Avenue Garage
(Impark Parking)
177 N. 11th Street
Brooklyn, NY 11249

Festival organizers, Starfish Junction, are not responsible for travel related expenses to/from the event and do not have any association with parking garages to determine pricing.

 

IS THERE A COAT CHECK?

Yes. Coats can be checked for a small fee of $2/item which will be donated to the event's charity partner.

WILL THERE BE A PLACE TO STORE LUGGAGE IF I AM COMING IN FROM OUT OF TOWN?

Unfortunately, we do not have room to store luggage at the event. Additionally, suitcases will not be allowed on the festival floor. We recommend checking into your hotel before coming to the festival.

ARE SEMINARS INCLUDED IN THE PRICE OF ADMISSION?

There are many wonderful seminars to attend that are included with regular admission, should you wish to participate. Please click here to view a full listing of seminars.

IS THERE EVENT HANDICAP ACCESSIBLE?

Yes, the venue is fully accessible. However, aisle crowding may make it difficult for wheelchairs and assisted walking devices such as walkers.

ARE THERE HOTELS IN THE AREA?

Yes, please visit the lodging page for information.

WILL I BE ABLE TO MAKE PURCHASES OF PRODUCTS I LIKE?

Yes, many exhibitors will have products available to purchase, should you like to. We recommend attendees to bring cash to the event if they expect to make purchases. However, many exhibitors do accept credit cards. There is an ATM available at the venue.

ARE THERE ANY TASTINGS?

Exhibitors offer various tastings of their own products. However, there will also be tastings available through select seminars. Special tastings will require a reservation and a small materials fee. Please visit the seminars page for additional details.

CAN I VOLUNTEER?

Yes, we welcome volunteers at the event. Please visit our volunteer page for additional information.

CAN I GET A MEDIA PASS FOR THE EVENT?

Yes, if you are a member of the media (including qualified bloggers), please visit our press page.

I BOUGHT TICKETS AS A GIFT BUT THEY SAY MY NAME. WILL THE GIFT RECIPIENT HAVE A PROBLEM GETTING IN?

No, the ticket purchaser’s name is not checked upon entry. When attendees are processed into the event, their ticket is scanned for authenticity and validity.

CAN I TAKE AN UBER OR A LYFT?

Yes. The address you should enter as your destination is 72 Noble Street, Brooklyn, NY 11222, which will take you to the entrance of the Brooklyn Expo Center.

ARE PHOTOS TAKEN AT THIS EVENT?

Yes, look out for our event photographer at the event and strike a pose. Check back here, at the event website, and/or on the event's Facebook page for photos after the event to see if you are included in the event photo album. Some photos of attendees may be used for promotional purposes; as a ticketholder of the event, you grant us permission to do so and for your likeness to be used.